{"id":1099,"date":"2024-02-08T22:17:52","date_gmt":"2024-02-08T21:17:52","guid":{"rendered":"https:\/\/benzoparis.com\/faq\/"},"modified":"2024-02-26T21:57:45","modified_gmt":"2024-02-26T20:57:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/benzoparis.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Stats” _builder_version=”4.22.1″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_margin=”0px|||||” custom_margin_tablet=”0px|||||” custom_margin_phone=”-99px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px||4px||false|false” da_disable_devices=”off|off|off” locked=”off” collapsed=”on” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.24.0″ _module_preset=”default” background_color=”gcid-ee37f9db-558a-4c1e-93ad-2fb984fae1ac” use_background_color_gradient=”on” background_color_gradient_direction=”160deg” background_color_gradient_stops=”#d2aa69 54%|#0a0f73 54%” width=”91%” max_width=”1984px” custom_margin=”33px||||false|false” custom_margin_tablet=”-130px||||false|false” custom_margin_phone=”-237px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”5px|150px|5px|150px|true|true” custom_padding_tablet=”30px|30px|30px|30px|true|true” custom_padding_phone=”||||false|false” hover_enabled=”0″ border_radii=”on|6vw|6vw|6vw|6vw” border_radii_last_edited=”off|desktop” global_colors_info=”{%22gcid-ee37f9db-558a-4c1e-93ad-2fb984fae1ac%22:%91%22background_color%22%93}” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” background_enable_image=”off” background_size=”initial” background_position=”top_left” background_last_edited=”on|phone” background_enable_image_phone=”off” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

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Our strength lies in <\/strong><\/span>the union of cutting-edge experts in each field! <\/strong>Winleads is a <\/span>collective of independent<\/strong> <\/span>united to provide you with <\/span>the best team of talents <\/strong>to grow your business.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Our strength lies in <\/strong><\/span>the union of cutting-edge experts in each field! <\/strong>Winleads is a <\/span>collective of independent<\/strong> <\/span>united to provide you with <\/span>the best team of talents <\/strong>to grow your business.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

” content_last_edited=”on|phone” _builder_version=”4.24.0″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#FFFFFF” text_font_size=”15px” header_font=”Poppins|800|||||||” header_text_color=”#FFFFFF” header_font_size=”61px” header_line_height=”1.4em” text_orientation=”justified” width=”85%” module_alignment=”center” custom_margin=”182px||100px||false|false” animation_style=”slide” hover_enabled=”0″ border_radii=”on|8px|8px|8px|8px” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

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FREQUENTLY ASKED QUESTIONS<\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”0px|||||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,2_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1402px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”15px||15px||true|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”][et_pb_blurb title=”Reservations” image=”https:\/\/benzoparis.com\/wp-content\/uploads\/2024\/02\/livraison-de-la-commande.png” image_icon_width=”31%” _builder_version=”4.24.0″ _module_preset=”default” header_font=”Plus Jakarta Sans|800|||||||” header_text_align=”center” header_font_size=”24px” body_text_align=”center” body_font_size=”20px” global_colors_info=”{}”]<\/p>\n

and Services<\/strong><\/h3>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=” How can I book a service with Benzo Paris?” open_toggle_text_color=”#0a0f73″ icon_color=”#d2aa69″ toggle_icon=”;||divi||400″ open_icon_color=”#d2aa69″ open_toggle_icon=”;||divi||400″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#0a0f73″ title_font=”|700|||||||” title_letter_spacing=”1px” body_text_color=”#000000″ body_font_size=”16px” background_color=”#FFFFFF” custom_margin=”||-2px|||” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

Booking a service with Benzo Paris is quick and easy. You can book directly via our website or by calling us. We also offer the possibility of booking via our mobile application.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=” What types of VTC services do you offer?” open_toggle_text_color=”#0a0f73″ icon_color=”#d2aa69″ toggle_icon=”;||divi||400″ open_icon_color=”#d2aa69″ open_toggle_icon=”;||divi||400″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#0a0f73″ title_font=”|700|||||||” title_letter_spacing=”1px” body_text_color=”#000000″ body_font_size=”16px” background_color=”#FFFFFF” custom_margin=”||-2px|||” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

Benzo Paris offers a full range of VTC services, including airport and station transfers, business travel, private event services, and personalized excursions.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Is it possible to book a service for a private event?” open_toggle_text_color=”#0a0f73″ icon_color=”#d2aa69″ toggle_icon=”;||divi||400″ open_icon_color=”#d2aa69″ open_toggle_icon=”;||divi||400″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#0a0f73″ title_font=”|700|||||||” title_letter_spacing=”1px” body_text_color=”#000000″ body_font_size=”16px” background_color=”#FFFFFF” custom_margin=”||-2px|||” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

Benzo Paris offers a full range of VTC services, including airport and station transfers, business travel, private event services, and personalized excursions.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#f7f7f7″ da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,2_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1402px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”15px||15px||true|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”][et_pb_blurb title=”PAYMENT” image=”https:\/\/benzoparis.com\/wp-content\/uploads\/2024\/02\/paiement-securise-2.png” image_icon_width=”31%” _builder_version=”4.24.0″ _module_preset=”default” header_font=”Plus Jakarta Sans|800|||||||” header_text_align=”center” header_font_size=”24px” body_text_align=”center” body_font_size=”20px” global_colors_info=”{}”]<\/p>\n

and Policies<\/strong><\/h3>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”How can I pay for my journey?” open_toggle_text_color=”#0a0f73″ icon_color=”#d2aa69″ toggle_icon=”;||divi||400″ open_icon_color=”#d2aa69″ open_toggle_icon=”;||divi||400″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#0a0f73″ title_font=”|700|||||||” title_letter_spacing=”1px” body_text_color=”#000000″ body_font_size=”16px” background_color=”#FFFFFF” custom_margin=”||10px||false|false” border_width_all=”0px” border_width_bottom=”1px” locked=”off” global_colors_info=”{}”]<\/p>\n

We accept a variety of payment methods for your convenience, including secure online credit card payments.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What is your cancellation policy?” open_toggle_text_color=”#0a0f73″ icon_color=”#d2aa69″ toggle_icon=”;||divi||400″ open_icon_color=”#d2aa69″ open_toggle_icon=”;||divi||400″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#0a0f73″ title_font=”|700|||||||” title_letter_spacing=”1px” body_text_color=”#000000″ body_font_size=”16px” background_color=”#FFFFFF” custom_margin=”||-2px|||” border_width_all=”0px” border_width_bottom=”1px” locked=”off” global_colors_info=”{}”]<\/p>\n

You can cancel your reservation free of charge up to 24 hours before the scheduled service time. Fees may apply for late cancellations.<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#FFFFFF” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,2_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1402px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”20px||20px||true|false” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][et_pb_blurb title=”Fleet ” image=”https:\/\/benzoparis.com\/wp-content\/uploads\/2024\/02\/vehicle_13704190-2.png” image_icon_width=”31%” _builder_version=”4.24.0″ _module_preset=”default” header_font=”Plus Jakarta Sans|800|||||||” header_text_align=”center” header_font_size=”24px” body_text_align=”center” body_font_size=”20px” global_colors_info=”{}”]<\/p>\n

and Equipment<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”What types of vehicles are in your fleet?” open_toggle_text_color=”#0a0f73″ icon_color=”#d2aa69″ toggle_icon=”;||divi||400″ open_icon_color=”#d2aa69″ open_toggle_icon=”;||divi||400″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#0a0f73″ title_font=”|700|||||||” title_letter_spacing=”1px” body_text_color=”#000000″ body_font_size=”16px” background_color=”#FFFFFF” custom_margin=”||10px||false|false” border_width_all=”0px” border_width_bottom=”1px” locked=”off” global_colors_info=”{}”]<\/p>\n

Our fleet is made up of luxury vehicles, including Mercedes E-Class, V-Class and S-Class.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Can I request special equipment in the car?” open_toggle_text_color=”#0a0f73″ icon_color=”#d2aa69″ toggle_icon=”;||divi||400″ open_icon_color=”#d2aa69″ open_toggle_icon=”;||divi||400″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#0a0f73″ title_font=”|700|||||||” title_letter_spacing=”1px” body_text_color=”#000000″ body_font_size=”16px” background_color=”#FFFFFF” custom_margin=”||10px||false|false” border_width_all=”0px” border_width_bottom=”1px” locked=”off” global_colors_info=”{}”]<\/p>\n

Absolutely. We can meet all your specific equipment requirements.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#f7f7f7″ da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,2_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1402px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”15px||15px||true|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”][et_pb_blurb title=”Drivers ” image=”https:\/\/benzoparis.com\/wp-content\/uploads\/2024\/02\/global_5133282.png” image_icon_width=”31%” content_max_width=”286px” content_tablet=”<\/p>\n

and Languages<\/p>\n

” content_phone=”<\/p>\n

and Languages<\/p>\n

” content_last_edited=”on|desktop” _builder_version=”4.24.0″ _module_preset=”default” header_font=”Plus Jakarta Sans|800|||||||” header_text_align=”center” header_font_size=”24px” body_text_align=”center” body_font_size=”20px” locked=”off” global_colors_info=”{}”]<\/p>\n

and Languages<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Do Benzo Paris drivers speak English?” open_toggle_text_color=”#0a0f73″ icon_color=”#d2aa69″ toggle_icon=”;||divi||400″ open_icon_color=”#d2aa69″ open_toggle_icon=”;||divi||400″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#0a0f73″ title_font=”|700|||||||” title_letter_spacing=”1px” body_text_color=”#000000″ body_font_size=”16px” background_color=”#FFFFFF” custom_margin=”||10px||false|false” border_width_all=”0px” border_width_bottom=”1px” locked=”off” global_colors_info=”{}”]<\/p>\n

Yes, most of our drivers speak fluent English.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” background_color=”#FFFFFF” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,2_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” width=”90%” max_width=”1402px” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”15px||15px||true|false” border_radii=”on|7px|7px|7px|7px” global_colors_info=”{}”][et_pb_blurb title=”Airport transfers” image=”https:\/\/benzoparis.com\/wp-content\/uploads\/2024\/02\/airport_8664264.png” image_icon_width=”31%” content_tablet=”<\/p>\n

and Stations<\/p>\n

” content_phone=”<\/p>\n

and Stations<\/p>\n

” content_last_edited=”on|desktop” _builder_version=”4.24.0″ _module_preset=”default” header_font=”Plus Jakarta Sans|800|||||||” header_text_align=”center” header_font_size=”24px” body_text_align=”center” body_font_size=”20px” locked=”off” global_colors_info=”{}”]<\/p>\n

and Stations<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=” Do you offer transfer services to all Paris airports and train stations?” open_toggle_text_color=”#0a0f73″ icon_color=”#d2aa69″ toggle_icon=”;||divi||400″ open_icon_color=”#d2aa69″ open_toggle_icon=”;||divi||400″ _builder_version=”4.24.0″ _module_preset=”default” title_text_color=”#0a0f73″ title_font=”|700|||||||” title_letter_spacing=”1px” body_text_color=”#000000″ body_font_size=”16px” background_color=”#FFFFFF” custom_margin=”||10px||false|false” border_width_all=”0px” border_width_bottom=”1px” locked=”off” global_colors_info=”{}”]<\/p>\n

Yes, we offer transfer services to all major Paris airports.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

FREQUENTLY ASKED QUESTIONS and ServicesBooking a service with Benzo Paris is quick and easy. You can book directly via our website or by calling us. 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